Since 2005, the surgery and its patients have enjoyed state of the art premises directly opposite the John Pounds Healthy Living Centre. Now the surgery has 3,700 patients who are cared for by 3 GPs, and a team of nursing and support staff
The surgery holds most of its clinics on the lower floor of the medical centre however, the 1st floor can be accessed using the lift should you need to.
Our staff are highly trained professionals who aim to give the best possible care at all times. Our vision statement guides us in our everyday activities:
“We know you well so we care for you better“
We know our patients because we promote personal care, which is built on established relationships throughout the team: Doctors, Nurses, Reception and Administration, all of whom have a strong knowledge of the community in which they work.
Professionalism governs our day to day work and the way we manage the delivery of our service to our patients which is by demonstrating mutual respect, dignity, and equality to our patients and running an efficient and effective service. We strive to carry out our duties to the best of our ability in order to make patients we know well, feel well, through appropriate treatment and timely preventative medicine and health education
Our compassion guides our behaviour. Because we care, we empathise with our patients and understand their needs; particularly the value of continuity of care. Our medicine is holistic: we care for minds, hearts and bodies through our extended team of counsellors, and health promotion clinics.
Quality is our everyday goal. We endeavour to be better than the rest. We are a training practice for Doctors and Nurses of the future, dedicated to continuous improvement through education and development of clinical services. We offer a broad range of comprehensive services by highly trained and experienced clinical generalists using the latest technology.