John Pounds Surgery is temporarily closed. Please either submit an eConsult or contact Lake Road Practice on 02392 009 117 for all enquiries.
Electronic Prescription Service (EPS) is a way of patients having their prescriptions sent directly to a pharmacy of their choice, avoiding the need to collect the prescription from the surgery.
From Friday, June 7, 2019 John Pound Surgery will start ‘EPS Phase 4’.
This means that patients without a Nominated Pharmacy will have their prescriptions signed and sent electronically.
Patients will be given a Phase 4 Token (still a Green bit of paper) with a unique bar code that can be taken to any pharmacy for processing. This replaces the traditional Prescription you are currently given.
There are certain items that cannot be processed via EPS, however in this case you will still be given a traditional prescription to take to your pharmacy.
So not much changes for the patient, you will still have a paper copy (Token) of your prescription and you can go to any pharmacy, anywhere in England to have this dispensed.
If you would like to nominate a pharmacy you can either use your SystmOnline account or you can speak to a member of the reception team who will arrange this for you.
Further information can be found at: assets.nhs.uk
A NEW integrated 24/7 primary care service is set to improve your care and your access to GP services.
The new service, which started on June 29, means that you can not only access routine appointments in-hours at this GP practice as you do now, but you can also make weekday evening and Saturday appointments at a city-wide GP hub at Lake Road Health Centre in central Portsmouth.
As well as additional routine appointments the service will offer urgent same-day appointments every day until 10pm, 365 days a year.
The NHS is linking up the following three services to provide a ‘streamlined and unified’ new model for people needing urgent out-of-hospital care.
- The Acute Visiting Service (AVS) – a home visiting service for all Portsmouth GP registered patients needing urgent but non-emergency care
- Enhanced Access Service – to provide routine medical provision from Mondays to Saturdays to registered patients outside of core hours until 8pm, and urgent, same-day appointments until 10pm every day
- Out-of-hours (OOH) provision – accessed through the NHS 111 service, GP care will be provided overnight from 10pm to 8am.
To access the new service, just call the practice on our usual number up until 10pm – and after that use NHS 111 by dialling 111.
You, our valued patients, will experience an effective service, run by local doctors and nurses with full access to your medical records.
This will make our services easier to use and understand, and, at a time of unprecedented pressure on the NHS, it will also make it much easier for us to manage patient demand make better use of our staffing resources.
This new service is not just available to you at our practice – but at all GP surgeries across Portsmouth. Working together for you, to improve your care.